Privacy Policy

1. Who We Are

SocialRx (“we,” “us,” or “our”) is a social media management company that serves physicians and healthcare practices. This Privacy Policy explains how we collect, use, and protect your information when you visit socialrx.biz or interact with our services.

2. Information We Collect

Information You Provide

• Name and email address when you download our lead magnet or fill out a form
• Name, email, phone number, and scheduling preferences when you book a session through our calendar
• Practice name, specialty, and social media details shared during onboarding
• Any other information you voluntarily provide in messages or consultations

Information Collected Automatically

• Device type, browser, and operating system
• IP address and approximate geographic location
• Pages visited, time on site, and referring URL
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

• To deliver and manage our social media management services
• To schedule and confirm strategy sessions
• To send you the resources you requested (lead magnets, guides)
• To communicate about your account, services, and relevant updates
• To send marketing emails you have opted into (you can unsubscribe at any time)
• To analyze website traffic and improve our site and offerings
• To measure advertising performance
• To comply with legal obligations

4. Third-Party Services

We rely on trusted third-party platforms to operate our business. Each processes data under its own privacy policy:

We do not sell your personal information to any third party.

5. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to improve your experience and measure performance:

• Essential cookies — Required for the site to function (session handling, security)
• Analytics cookies — Google Analytics cookies that help us understand traffic patterns (anonymized)
• Advertising cookies — LinkedIn Insight Tag cookies used to measure ad conversions and audience demographics

You can control or disable cookies through your browser settings. Disabling certain cookies may limit site functionality. You can also opt out of specific platforms using the links in Section 4.

6. Email Marketing

When you download a resource or submit a form, you may be added to our email list through GoHighLevel. Every marketing email includes an unsubscribe link. You can opt out at any time, and we will honor your request promptly. Opting out of marketing emails does not affect transactional messages related to services you have purchased.

7. HIPAA & Protected Health Information

SocialRx is a social media marketing company, not a healthcare provider. We do not collect, store, or process Protected Health Information (PHI) as defined by HIPAA through this website or our forms. Our services focus on public-facing content creation and practice marketing.

Clients are responsible for ensuring that no PHI is shared with us during onboarding, content review, or any other interaction. If PHI is inadvertently provided, we will delete it promptly upon discovery.

8. Data Security

We use commercially reasonable measures to protect your information, including SSL/TLS encryption across the site, secure third-party platforms, and access controls on internal systems. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. CRM and email list data is retained until you unsubscribe or request deletion. If you request deletion, we will process it within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes).

10. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Opt out of targeted advertising and tracking
• Request a portable copy of your data

To exercise any of these rights, email us at the address below. We will respond within 30 days.

11. Children’s Privacy

Our services are designed for healthcare professionals and are not directed at individuals under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us: