Privacy Policy

1. Who We Are

SocialRx ("we," "us," or "our") is a social media management service for physicians and healthcare practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website socialrx.biz or engage with our services.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you book a strategy session
• Practice name, website, medical specialty, and social media account information
• Payment information processed securely through Stripe (we do not store card details)
• Any additional information you provide during consultations or onboarding

Information collected automatically:

• Device type, browser type, and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referral source
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

• To provide and manage our social media management services
• To process payments and schedule strategy sessions
• To communicate with you about your account, services, and updates
• To improve our website, services, and marketing efforts
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Stripe (payments), GoHighLevel (CRM and scheduling), Cloudflare (hosting), and Google (Meet video calls)
• Advertising platforms: LinkedIn and Meta (Facebook/Instagram) receive anonymized conversion data to measure ad performance. These platforms may use cookies on our site (see Section 6).
• Legal requirements: If required by law, regulation, or legal process

5. HIPAA Disclaimer

SocialRx provides social media marketing services. We are not a healthcare provider and do not collect, store, or process Protected Health Information (PHI) as defined by HIPAA. Our services involve public-facing content creation only. Clients are responsible for ensuring no PHI is shared with us during onboarding or content review.

6. Cookies & Tracking Technologies

Our website uses the following tracking technologies:

• LinkedIn Insight Tag: Tracks website visits and conversions from LinkedIn ads. You can opt out at LinkedIn Ad Settings.
• Meta Pixel (when active): Tracks website visits and conversions from Facebook/Instagram ads. You can opt out at Facebook Ad Preferences.

You can also control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Security

We use commercially reasonable measures to protect your information, including SSL/TLS encryption, secure payment processing through Stripe, and access controls on our internal systems. However, no method of electronic transmission or storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you request deletion of your data, we will comply within 30 days, except where retention is required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Opt out of targeted advertising
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at the email below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

SocialRx
Email: [email protected]